Southfield Collision and Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM / Sat: 8:00 AM - 4:00 PM
1

1

So disappointed in this shop. I have used up all of my roadside assistance allotment dealing with this shop because they did not fix the issue with my car (after claiming they did). The car has been towed there 3 times for the same issue within a matter of weeks. They blamed it on a defective alternator. But that should have been detected when I returned my car the first time. Having to return the car twice w/in one week is not only frustrating but annoying. I've missed work. I've spent $90 on 3 Uber rides to pick my car up from the shop. And I have no more roadside service assistance left on my AAA membership. The manager couldn't care less about my frustration and basically told me that Hyundai makes bad cars. I should have never let their tow truck driver talk me into towing my car to this shop when I had arranged for it to be towed to the shop that I have patronized for over 30 years. I will never take any of my vehicles to this shop again! After paying $1200 for an alternator job, my car should've ran like a charm; however, I was stranded in the middle of the night twice! If I'm ever in need of a tow service, I will definitely tell AAA to NOT send a truck from this business because I don't even want my car to be towed to a different shop by them. They don't deserve the money from AAA. Service: Electrical

4

5

Mo took care of me, great clean environment, nice staff and got me in and out quickly!

3

5

This is the second time I’ve been to TCC. They has great customer service and there work is reliable and good quality. I appreciate there honesty and doing all they can to get my truck back on the road. I will always choose TCC!!! Services: Air & cabin filter replacement, Tires, Battery, Body & Trim, Wheel alignment, Steering & suspension repair

5

Will be going to them and them ONLY. I highly recommend. Al was so professional and took good care of me and my truck.

5

The professionalism that I was shown not only when servicing my vehicle but returning visit for questions and assisting with vehicle care was one of a kind. The team here are what you look for in a trusting and helping atmosphere. There is not any other place I’d bring my current and future cars with all issues and routine maintenance. 10/10 is a basic rating for those who go above and beyond ! Let them take care of your car needs ! Services: Air conditioning, Air & cabin filter replacement, Tires, Auto engine diagnostic, Brakes, Exhaust, Brake service & repair, Battery, Electrical, Oil change, Wheel alignment, Steering & suspension repair

5

They did a great a job on my car and they had it back in a timely manner! Highly recommended 👍🏿 Services: Air & cabin filter replacement, Brake service & repair, Oil change, Transmission, Exhaust, Steering & suspension repair, Brakes

5

New Roads Auto Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call New Roads Auto Center (248) 665-8888 if you have any issues in accessing any area of our website.
24640 Telegraph Road Southfield, MI 48033 (248) 665-8888